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v1.90 - Base Update - Ticketing
TabCompleter will create List based on permissions.
If player runs /ticket list
, it will default to their tickets.
If staff runs /ticket list
, it will default to their tickets like user but if they run /ticket assigned
, they will see the tickets they are assigned to.
Commands will autofill the ticket#'s you own.
-
/ticket list (open, closed, etc)
- List your tickets. Default, all tickets, can specify status -
/ticket create [Issue message]
- Create new ticket -
/ticket cancel ticket# confirm
- Cancel a ticket -
/ticket close ticket# confirm
- Close a ticket -
/ticket reopen ticket# confirm
- Re-Open a ticket -
/ticket delete ticket# confirm
- Delete a ticket (ONLY TRUSTED HIGH RANK STAFF SHOULD HAVE THIS) -
/ticket respond ticket# [Response Message]
- Reply to a ticket. If player responds, notify staff assigned. If staff responds, notify player -
/ticket hold ticket# confirm
- Put ticket on hold -
/ticket reassign ticket# StaffMember confirm
- Re-assigns ticket to another staff member. Notify that staff member -
/ticket claim ticket#
- Claim a ticket with no staff member assigned -
/ticket merge source# dest# confirm
- Merge 2 issues together
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